VegasNova Responsible Gaming

Our Commitment to Player Safety

We at Vegas Nova take our duty of care seriously. Gambling is a form of entertainment, and we firmly believe it should remain that way. Our responsible gaming program is designed to empower you with the knowledge and tools you need to make informed decisions. At VegasNova, we actively promote healthy gaming habits and provide practical resources to prevent gambling from becoming a problem.

Our platform is licensed under the Anjouan Gaming Commission (License No. ALSI-202502018-FI1), and we adhere to strict standards that prioritize player welfare. We use SSL encryption across all our systems, and our team is trained to identify and respond to signs of problem gambling with empathy and professionalism.

Recognizing Problem Gambling

We encourage all players on our Vegas Nova platform to regularly reflect on their gaming habits. Problem gambling can develop gradually, and early recognition is key to addressing it effectively. Here at VegasNova, we want you to be aware of the warning signs:

• Spending more money than you can afford to lose
• Chasing losses in an attempt to win back money
• Feeling anxious, irritable, or restless when not playing
• Neglecting work, family, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about how much time or money you spend gambling
• Using gambling as a way to escape stress, anxiety, or depression

If any of these resonate with you, we strongly encourage you to use the tools available at Vegas Nova or reach out to a professional support organization. You are not alone, and help is always available.

Our Responsible Gaming Tools

We at VegasNova have made it simple and straightforward for you to access a range of practical self-management tools directly from your account. These tools put you in control — because responsible gaming starts with informed choices.

At Vegas Nova, increasing a limit is never immediate — changes that reduce your spending take effect right away, while requests to increase limits include a mandatory review period. This ensures that decisions made in the heat of the moment do not undermine your long-term wellbeing.

Self-Exclusion at VegasNova

If you feel that you need a more significant break from gaming, our self-exclusion option is available to you at any time. At VegasNova, we will process your self-exclusion request promptly and ensure that your account is suspended for the duration you select. During a self-exclusion period, you will not receive any promotional communications from us, and our team will take every reasonable step to support your decision.

To activate self-exclusion, simply contact our support team via Live Chat. We at Vegas Nova handle all self-exclusion requests with discretion and compassion — there is no judgment here, only support. If you wish to self-exclude from multiple platforms simultaneously, we also encourage you to reach out to third-party exclusion services such as GamStop (for UK players) or other regional equivalents.

Protecting Minors

At Vegas Nova, we have a zero-tolerance policy regarding underage gambling. Our platform is strictly intended for players aged 18 and over. We conduct thorough Know Your Customer (KYC) verification — including identity documents and proof of address — to confirm the age and identity of every player before any withdrawals are processed.

We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. Here at VegasNova, we recommend the following tools to help keep young people safe online:

• Net Nanny – Comprehensive family safety and filtering software
• Cybersitter – Parental control and website blocking tool
• Gamban – Blocks access to gambling websites across all devices

External Support Organizations

We at VegasNova want every player to know that professional help is always available. If you or someone you know is struggling with gambling, we encourage you to contact one of the following organizations. These services are independent, confidential, and free of charge:

• GamCare (gamcare.org.uk) – Free counselling and support for problem gamblers in the UK
• Gamblers Anonymous (gamblersanonymous.org) – International peer support network
• BeGambleAware (begambleaware.org) – Guidance and treatment referrals for players in Great Britain
• Gambling Therapy (gamblingtherapy.org) – Free online support for international players
• GamStop (gamstop.co.uk) – National self-exclusion scheme for UK-licensed sites

At Vegas Nova, we are proud to point our community toward these invaluable resources. Reaching out is a sign of strength, and we support you fully in doing so.

Tips for Playing Responsibly

Here at VegasNova, we want every visit to our platform to be a positive one. Here are some simple guidelines we encourage all of our players to follow:

1. Set a budget before you start playing and stick to it
2. Treat gambling as entertainment, not as a way to earn money
3. Never chase your losses — walk away and come back another time
4. Take regular breaks during your gaming sessions
5. Never gamble under the influence of alcohol or when feeling emotionally vulnerable
6. Balance gambling with other leisure activities and social interests
7. Keep track of the time and money you spend on our platform